Service Enterprise Certification

sei logoWehr Nature Center is pleased to announce that we have been certified by Points of Light as a Service Enterprise! A Service Enterprise is an organization that fundamentally leverages volunteers and their skills throughout their organization to successfully deliver on its social mission.

Research conducted by the TCC Group, a national program and evaluation firm, found that organizations operating as Service Enterprises outperform peer organizations on all aspects of organizational effectiveness, and are more adaptable, sustainable and capable of scaling their work.

Wehr Nature Center completed an extensive assessment, over 20 hours of training and consulting and extensive internal planning and change to better integrate volunteers in our day to day operations. By achieving this level of excellence and certification, Wehr Nature Center is now better equipped to leverage the time and talent of volunteers and better meet our mission.

The certification process created some very tangible results. WIMG_4653e now have a Volunteer Handbook, and through the use of Volgistics, a volunteer management software, we are able to accurately track hours of each volunteer’s service. This has allowed us to calculate our Return on Volunteer Investment (ROVI), a number that has a direct impact on Wehr’s financial sustainability. For every $1 we invest in volunteers through things such as training, supervision, and recognition, Wehr receives more than twice that value back. Our ROVI is considered like revenue and will help to raise the sustainability ratio of our organization.

For more information regarding volunteer opportunities with our organization, please visit our Become a Volunteer page. For further information regarding the Service Enterprise Initiative, please visit http://www.pointsoflight.org/service-enterprise-initiative.